Most of you have now attended the 'fob sessions' and collected the fobs allocated for your property. Thank you for turning up in numbers to meet me and Dave at the caretaker's room and collect these - it has been such a pleasant exercise to put so many faces to names at last!
For those of you who have not yet had a chance to call in, please email brympton@advancedgib.com so that we can make individual arrangements for you to collect your fob.
Please note that the fobs are 'live' and functioning. However, we will not be locking up the gates at the top of the stairs at the main entrance to Brympton today, nor will we lock up the bin room gate today. This is because during last week's testing we found glitches in the system and OSG are coming on site later this week to clear these up. I will write again with a new date for the locking of these gates.
Please note that the keys still work and will continue to work for some time but these two gates do NOT have key access so it is important that you always have your fob on you in case you need to get in via those two gates.
For visitors to the estate, once these are locked, it will be necessary to follow these instructions to use the panel to call the address they are visiting. We are preparing signs to go up by the panels but in the meantime please explain the following to your visitors:
Each Tower has its own number:
To dial up an address, press first the Tower number, then the apartment number, then the bell sign and that will connect your visitor to your intercom
For example: 1 Cornwallis Tower would be
1 + 01 + {bell}
12 Barham Tower would be
4 + 12 + {bell}
If you are experiencing any difficulty with your new fob, or require additional fobs, please email us.
If you find that the intercom system is not working, please report this to us via the estate email or phone. The management company's policy on intercom repairs is that a report will be followed up by a referral to OSG. They will send a technician and will need access to your property to investigate, so when you make the report, please also give us a phone number that you allow us to send OSG so that they can make direct access arrangements with you. If a fault is found in the communal parts of the system (for example, the entry panel or the cables, then the management company will take care of the cost). If the fault is found to be within the handset, then the cost will be passed on to you as the owner of the handset. Please note that at the time of writing, the call out fee is £50 and the repair will also include labour charges and materials.
I trust you will find the information in this email useful, but if in doubt, please email our estate management team at
and we will do our best to help you.
I am sure you will join us in being extremely pleased that the intercom system and gate locking system are ready to be put to use.
The system will be fully operational as from Monday 11th November 2024
Before we lock the gates and 'go live' we need to issue all the entry fobs to owners. If you recall, two per property are being provided to each owner. Some of you have purchased additional ones and these are also now available.
We will be running three sessions at the estate so you can drop in to us and collect your fobs. You will be asked to please bring ID and to sign to say you've received them. If you cannot attend any of the sessions, please email us on:
If emailing us to make a personal arrangement please give us your phone details so we can call and make specific arrangements with you, although be aware that these may not take place prior to the 'live' date and will depend on your and our availablity.
Alternatively, you can arrange with a friend or neighbour to collect your fobs but they will need to show us a letter from you authorising the collection and will need to show us their ID card.
The sessions will be held at the Caretaker's Office (Lower Garage) on:
Please contact us on the email given above if you have any queries. If you need additional fobs, you will be able to purchase these after the initial hand over, and these will cost £5 per fob and can be requested via email.
We look forward to seeing you during those sessions.
Firstly, work is going to be starting on the access steps that lead towards Naval Hospital Road, which we all usually call "Penny House Steps". These steps are meant to be used as a means of emergency exit but had been found unsafe for use when the handrail broke.
Your management committee has worked very hard to arrive at a point where the steps can be made safe for use again and the remedial works for this will be starting on Monday 9th September.
The works will include replacing the existing handrail and installing a second handrail opposite this so that boths sides of the steps have supportive hand rails and the contractor will be increasing the size of the steps to make them easier and safer to use.
In addition to this, they will also add appropriate lighting to improve visibility along these steps at night.
We hope that these works will be completed during September / early October and we will let you know when these are open and ready for use.
It has been noted that some car park users are parking their motorbikes just in front of their cars but that these bikes are protruding from the yellow lines demarcating the boundary of each bay.
It is not permitted for any vehicle to park outside of the parking bays. This is considered an infringement of communally owned land. It can also cause an inconvenience to other parking bay users and even an obstruction.
Please note that the management company employs a security company, JT Security, to clamp or tow away vehicles that are not properly parked or causing an obstruction. Costs of releasing a clamped or impounded vehicle will be entirely for the vehicle owner to pay. We therefore strongly urge you to ensure that you do not allow your vehicle to protrude beyond the demarcated boundary of your parking bay.
Kind regards,
Jackie Anderson
Advanced Property Care
for and on behalf of Brympton Management Ltdf
The estate caretaker, Francisco, will be on annual leave from Monday 19th August through to Friday 30th August and he'll be back at work on Monday 2nd September.
During this period, arrangements have been made for the bin rooms to be cleared and cleaned three times a week and for the estate to have a regular check. Advanced Property Care will also be on site regularly to check for any issues.
On his return on 2nd September, Francisco will be working his regular hours of 8.00am to 5.00pm with a lunch break at around 1.30pm.
If you observe anything of concern that you would normally report to Francisco, we are holding his phone at our office and will respond to any calls you make (54072775).
Please remember that if there is an out of hours emergency, you should telephone on 54012772, or 54012686 (Advanced Property Care), or 54040149 (Brympton Committee). Please do not report anything urgent on WhatsApp, email or via Facebook - if an urgent response is needed, please pick up the phone and call one of those numbers.
Kind regards
Jackie Anderson